Canada Post labour disruption

Canada Post is currently experiencing a labour disruption. The Financial Services Commission of Ontario (FSCO) and the Financial Services Tribunal (FST) are monitoring the situation and will keep this web page updated.

What's on this page:


Important information for regulated businesses and individuals


During a Canada Post labour disruption, regulated businesses and individuals remain responsible for fulfilling their legal obligations under the appropriate legislation by submitting their documents on time to FSCO and FST.

Regulated businesses and individuals are also responsible to have a plan in place to ensure they comply with the appropriate legislation and legal requirements when they are dealing with their customers, plan members or policyholders.

Important information for consumers

Consumers remain responsible for providing documents to their financial service provider or pension plan administrator and making payments and providing documents where required during a Canada Post labour disruption.

Consumers should be proactive and contact their financial service provider or pension plan administrator (or check their website) for further information or make alternate delivery arrangements during the strike.

For further updates


How to send materials to FSCO and FST during  a Canada Post labour disruption




Whenever possible, please send materials by e-mail or fax.




For more specific email addresses and fax numbers, please visit our contact page.


Courier/in-person delivery


If necessary, you can send materials (e.g. cheques) to FSCO or FST by courier or in-person delivery Monday through Friday, 8:00 a.m. to 5:00 p.m.:

Financial Services Commission of Ontario (FSCO)
5160 Yonge Street
Toronto, Ontario, M2N 6L9




  • Please direct courier items to 16th floor mailroom.
  • Please drop off in-person deliveries at the 16th floor mailroom.