Fraud Hotline

Auto insurance fraud affects all drivers in Ontario by raising insurance premiums. We all have a role to play in combatting auto insurance fraud. Law enforcement, insurance companies and government rely on tips and information from the public to crack down on this crime. With your help, we can reduce abuse of our auto insurance system, lower premiums for drivers, and improve road safety for Ontarians.

If you suspect auto insurance fraud, as a first step, call your local police and your insurance company to inform them and ask for next steps. You can also submit an anonymous tip to Crime Stoppers  (1-800-222-TIPS). You may also file a tip to FSCO using the form below.

If you have a complaint against an insurance company or individual, mortgage brokering, pension plans, credit union, caisse populaire, or loan and trust company, please visit FSCO’s webpage What To Do If You Think You’re a Victim of a Scam or Fraud.

By submitting your tip, you consent to FSCO, its employees, agents and consultants, investigating the contents of your tip information and sharing it with other third parties as part of FSCO’s investigation process, including: any Canadian law enforcement agency; Canadian Federal or Provincial Government Ministry; Agency; Board or Commission; the Insurance Bureau of Canada; and the Ontario Association of Crime Stoppers.

In order for FSCO to be able to take further action on your tip, it is recommended that you fill in as much of the form as possible. If you do not want FSCO to collect, use or share your personal information, you can submit your tip anonymously by excluding personal information about yourself in the tip.

This form is no longer available please visit https://www.fsrao.ca/consumers/ask-question-file-complaint-or-report-fraud.