Arbitration and Appeal Decisions

Auto Insurance Dispute Resolution Service

  • In June 2020, DRS, as administered by FSCO, ceased operations and the Ministry of Finance took responsibility for DRS records, including decisions. No DRS functions or records were transferred to FSRA. For requests related to the DRS, please contact the Ministry of Finance at
  • The License Appeal Tribunal (LAT) assumed responsibility for all Ontario statutory accident benefits auto insurance dispute cases filed after April 2016. For inquiries related to these cases, please contact the LAT at
FSCO maintns a database of arbitration and appeal decisions issued by the Financial Services Commission of Ontario and the former Ontario Insurance Commission.


The search box on the Search page is multi-functional. Together with words or phrases, you can specify different filters that can, for example, limit search results to a given regulation, or fetch decisions within a required date range. Please refer to the FAQs for detailed information.