Proposed regulatory changes: dispute resolution files 
The Ministry of Finance posted proposed regulation changes for comment
regarding transferring remaining dispute resolution files from FSCO to the Licence Appeal Tribunal. Comments were accepted until April 1, 2019.
Auto Insurance Dispute Resolution System
The Dispute Resolution function and the Dispute Resolution Services (DRS) previously managed through the Financial Services Commission of Ontario (FSCO), have been transferred to the Ministry of Finance. For requests related to the DRS, please contact
AHSC@ontario.ca.
Case Management Portal
Manage your dispute resolution cases with FSCO by accessing the following DR services and resources via FSCO's
Case Management Portal (CMP):
- The Arbitration eCalendar
- The Mediation eCalendar
- Arbitrations & Appeals Decisions Database
Mediation Inquiries
All mediation files at FSCO have been closed.
For inquiries about closed mediation files at FSCO:
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Phone: (416) 590-7210
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Toll free: 1-800-517-2332, extension 7210
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Fax: (416) 590-7077
Most popular forms
Arbitration Inquiries
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Phone: (416) 590-7202
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Toll free: 1-800-517-2332, extension 7202
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Fax: 416-590-8462
You may file a Notice of Appeal if FSCO received your application for arbitration before April 1, 2016.
Most popular forms
Appeal Inquiries
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Phone: (416) 590-7222
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Toll free: 1-800-517-2332, extension 7222
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Fax: 416-590-7597
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