How to Submit Feedback on the Life Licence Qualification Program (LLQP)

  • ​If you have questions or comments related to the administration of the LLQP exam in Ontario (e.g., release of exam marks, exam facilities, supplies, personnel or the registration process) please email the exam administrator, Durham College, at LLQP.ADMIN@Durhamcollege.ca. Include your Canadian Insurance Participant Registry (CIPR) number, your first and last name, along with a description of your concern or question.
  • If you have questions or comments related to the content of the LLQP reference materials or specific content in the licensing exam, please email the Canadian Insurance Services Regulatory Organizations (CISRO) at llqp.pqap@lautorite.qc.ca. Include your Canadian Insurance Participant Registry (CIPR) number, your first and last name, along with a description of your concern or question.  
    • Information on how CISRO analyzes, responds to feedback and resolves LLQP issues can be found on its website at www.cisro-ocra.com/llqp.html [New Window] 
  • For other inquiries related to LLQP, please email contact.centre@fsco.gov.on.ca.