FAQs on the Exam Administrator for the Life Licence Qualification Program (LLQP)

1. Why are two exam administrators listed for the LLQP?
 
Up until the end of December 2015, Serco DES Inc. is the approved exam administrator for the LLQP in Ontario. As of January 1, 2016, Durham College is the new approved exam administrator for the LLQP in Ontario.
 
2. Why did the LLQP exam provider change? 
 
Ontario’s LLQP exam administrator contract is awarded through a competitive procurement process. Following a Request for Proposals, Durham College was selected to provide exam services for the LLQP in Ontario effective January 1, 2016. 
 
3. When will I be able to book an LLQP exam with Durham College?
 
In late fall 2015, Durham College will begin to accept bookings for LLQP exams that will take place in 2016. 
 
4. I recently booked an LLQP exam with Serco DES Inc. Do I need to rebook my exam with Durham College?
 
No. Serco DES Inc. will continue to administer LLQP exams until the end of December 2015. Exams booked with Serco DES Inc. will be written at Serco’s exam centres.
 
5. Will the exam locations change once Durham College begins administering exams in January 2016?
 
Yes. The LLQP exam locations will change. Durham College will provide exam centres throughout the Greater Toronto Area (GTA), as well as other cities across Ontario. FSCO’s website will be updated as soon as more information is available. 
 
6. I have completed the current LLQP training program that is based on the exam that is offered until December 2015. To date, I have not successfully completed the LLQP exam. Can I write the updated LLQP exam in 2016?
 
Since you have completed the current LLQP training program that is based on the exam being offered by Serco DES Inc. until December 2015, you should ensure you successfully complete this exam before the end of December 2015. If you want to write the LLQP exam in 2016, you must complete the updated LLQP training program that is based on the updated exam.  
 
7. Will FSCO be notified if I successfully pass the LLQP exam that is being administered by Serco DES Inc.? 
 
Yes. Serco DES Inc. will provide FSCO exam results for all exams that are passed on or before December 31, 2015. FSCO will be notified within one week of the date you successfully complete the LLQP exam. LLQP marks are valid for licensing purposes for one year from the date of you successfully complete the LLQP exam.  
 
8. The current LLQP rewrite rules require that I wait six months before I am eligible to write the exam for the fourth time. Since my waiting period expires after December 31, 2015 will I be allowed to write the old exam?
 
No. You will need to take the 2016 LLQP training course and write the updated exam.