Two-year comparison of top non-compliance findings – on-site examinations

• 347/04, s. 13 Valid errors and omissions insurance policy: 3% in 2016-2017, 2% in 2017-2018


• 347/04, s. 14 30 hours of CE credits completed: 15% in 2016-2017, 17% in 2017-2018


• 347/04, s. 15(1) Written disclosure of all insurers: 24% in 2016-2017, 29% in 2017-2018


• 674, s. 2(1) and 2(2) Complete documentation when replacing life insurance: 6% in 2016-2017, 5% in 2017-2018


• 347/04, s. 5.1 Agent’s licensing details in ALIAS are current: 3% in 2016-2017, 6% in 2017-2018