Instructions for Making Filing Extension Requests through the Pension Services Portal (PSP)

A Few Things to Note

Due to the sensitive nature of the information available on the PSP, you must not share your PSP account details with other individuals within your own organization, or with third party service providers.
 
Consistent with the PSP Access Agreement:
 
  • Only Pension Plan Administrators (within the meaning of section 8 of the Pension Benefits Act (PBA), may log into the PSP using the Primary Administrator account.
  • While the Pension Plan Administrator may delegate some or all of the responsibilities for administering the pension plan, and administering and investing the pension fund to various third party providers, the third party provider is not the Pension Plan Administrator.
  • The PSP may only be accessed by individuals with valid PSP accounts.
If FSCO believes your PSP account has been incorrectly activated or shared, or used to gain unauthorized access to the PSP, you will be notified that your account has been suspended. For security purposes, any improper delegations or other account activity that occurred while the account was compromised may be cancelled by FSCO. Keep in mind that account suspensions and cancelled delegations are not considered acceptable reasons for granting an extension of a filing deadline. As a result, late fees or other penalties may be incurred. 

 

 

How to Make Filing Extension Requests through the PSP

 

To make a filing extension request on the PSP, log into the PSP and follow the steps below:

 

  1. In the top navigation bar, select "Applications" and then click on “Filing Extensions”.
  2. You should now see the Application Record page.
  • To begin a new filing extension request online, click on the “New Application” button and go to step 3 of these instructions.
  • If you have previously started and saved a filing extension request online for the filing in question, please follow the steps below:
    1. Enter the plan number and select “Started” from the “Status” drop down menu. 
    2. Click on “Open Workspace” in the “Actions” column for this application. 
    3. Skip step 3 below and go to step 4 of these instructions.
  1. On the Application Profile page, complete the questions and click on the “Start” button. 
  • If you have previously started and saved a request for the filing in question, you will see the message, “A Filing Extension has been started for this filing and period”.  Click on the “Cancel” button which will take you to back to step 2.
  1. You should now see the Application Workspace page.  Please follow the steps below:
  • If you want to make changes to this filing extension request, click on “Edit Profile” in the “Actions” window and go back to step 3.  On the Application Profile page, make the changes and click on the “Save and Close” button. 
  • If you want to upload supporting documentation, click on “Attach Document” in the “Actions” window. On the Attach Document page, click on “Browse” and choose the PDF file you wish to submit.  Click on the “Save & Close” button to complete the upload process.
  • To file the filing extension request, click on “Submit” in the “Actions” window.
  1. On the Submit Application page, click the checkbox and then click on the “Certify and Submit” button.   
  2. On the Application Workspace page, the “Status” line will indicate the name of the user, confirm the date that the request was submitted and show the status of the request.  The statuses are as follows:
  • Under review – If a request requires further review, it will be automatically forwarded to FSCO staff and you will be notified by email.  If additional information is required, you will be contacted by a FSCO staff member.  Otherwise, you will be notified by email when FSCO’s review has been completed. 
  • Approved – The PSP will automatically approve filing extension requests which meet certain criteria.  If your request is approved, you will receive an email notification.  Click on “View Approval Letter” in the “Actions” window to view and print the approval letter.
  • Denied – After review, if a request is denied, a letter will be sent to you by regular mail.

How to View/Print a Filing Extension Request Approval Letter

 

To view and/or print a filing extension approval letter, follow the steps below:

 

  1. In the top navigation bar, select "Applications" and then click on “Filing Extensions”.
  2. You should now see the Application Record page.  Please follow the steps below:
    • Enter the plan number and select “Approved” from the “Status” drop down menu. 
    • Click on “Open Workspace” in the “Actions” column for this application.
  3. You should now see the Application Workspace page.  Click on “View Approval Letter” in the “Actions” window. Then click on the printer icon to print the letter.

 
Follow FSCO on social media  

Outage  Scheduled Online Service Disruption Notice
Please consult our outage schedule for more details.