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FAQs about the Pension Services Portal (PSP)

This web page provides Pension Plan Administrators (set out under section 8(1) of the Pension Benefits Act [New Window]), and their agents, with answers to questions relating to the PSP.  New FAQs may be added in the future.



Submitting Filing Extension Requests through the PSP  


Submitting Re-filing Requests through the PSP 

The Pension Plan Administrator’s Contact Information on the PSP


Submitting Applications for the Registration of an Amendment through the PSP


General Questions


Q1:  What is the PSP?


A1:  The PSP is a secure web portal where Pension Plan Administrators and/or delegated individuals can electronically submit prescribed filings, filing extension requests and re-filing requests to the Financial Services Commission of Ontario (FSCO).  Additional services may be offered in the future. –03/13


Q2:  Where can I find a link to the PSP?
A2:  Visit FSCO’s website at  After you select the appropriate language, scroll down the page until you find a section called “Key Services” and click on “Pension Services Portal”.  –03/13


Q3:  Is electronic filing mandatory?
A3:  Yes.  All Investment Information Summary (IIS) filings, plus the following pension plan filings that have a due date on or after January 1, 2013*, must be filed electronically through the PSP: 


  • Annual Information Return (AIR)
  • Pension Benefits Guarantee Fund Assessment Certificate (PBGF)
  • Pension Plan/Fund Financial Statements
  • Actuarial Information Summary (AIS)
  • Actuarial Valuation Report (AVR)

Please do not mail FSCO a paper copy of a filing that was completed through the PSP.


* Filings with a statutory due date before January 1, 2013, which have received an extension beyond January 1, 2013, are exempt from the electronic filing requirement.  These filings may still be submitted in paper format.  –03/13


Q4:  What are my filing options, if my plan’s filings are due before January 1, 2013?


A4:  If your plan’s filings are due before January 1, 2013, and the criteria below are satisfied, then you may use the PSP to file electronically or you may file them in paper format:


  • AIR and/or PBGF – Period start date is on or after January 1, 2009.
  • Financial Statement – Period start date is on or after January 1, 2010.
  • AVR and AIS – Valuation date is on or after January 1, 2010.

The only exception is the IIS, which must be filed electronically through the PSP.


If your plan’s filings are due before January 1, 2013 and do not satisfy the above criteria, then they must be filed in paper format.




  • If you want to file the AIR or PBGF in paper format, you must submit the original form that FSCO sent you.  If your AIR or PBGF form has been lost or misplaced, you may request a duplicate by email at or by calling (416) 226-7776
  • If you file the AIS in paper format, you must use the official FSCO form, which is available online.
  • If you file electronically through the PSP, please do not mail a paper copy of the filing to FSCO. 
  • The AVR and the corresponding AIS must be submitted in the same format, since section 16.1(1) of Regulation 909 requires a report filed under section 3, 4, 13, or 14 to be accompanied by an AIS.  For example, if you file the AVR electronically, then you must file the corresponding AIS electronically. –03/13

Q5:  I had difficulties submitting my filing electronically and it was submitted late.  Will I be penalized for filing late?


A5:  Yes, you will be penalized for filing late.  The only exception is if you requested an extension of your filing deadline before it was due (as allowed under section 105 of the Pension Benefits Act).  For more information, refer to FSCO’s web page Filing Extensions Can Now be Requested Through the Pension Services Portal. –03/13