Information about the Pension Services Portal (PSP) Access Agreement

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The following content is provided for historical reference. Information is subject to change and may no longer be accurate.




On April 3, 2013, the Financial Services Commission of Ontario (FSCO) updated its PSP Access Agreement.[PDF Document] Size: ## kb

Who is affected by this change?

This change affects all pension plan administrators and delegated users who have access to the Pension Services Portal (PSP).  

How am I affected by this change?

The updated PSP Access Agreement explains the revised terms and conditions for using the PSP.. In order to access your PSP account, you must accept these  terms and conditions. 

Why was the PSP Access Agreement updated?

The updated PSP Access Agreement further clarifies the responsibilities of all PSP users. This includes, but is not limited to the following:
  • PSP users are responsible for activating their own PSP accounts.
  • PSP users must not share their PSP accounts with any other individuals.
  • Only the pension plan administrator is authorized to delegate access to the PSP, to individuals required towork on a pension plan.
The PSP Access Agreement also notifies users that if FSCO becomes aware that a PSP account has been incorrectly activated or shared, or used to gain unauthorized access to the PSP, FSCO will immediately and without notice, revoke the user’s access to the PSP. PSP access will also be revoked for individuals who were improperly delegated access while the plan administrator’s account was compromised.


For more information on accessing or delegating access to the PSP, please refer to our frequently asked questions.

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