Frequently-Asked-Questions (FAQs)

This page is intended to provide answers to questions that arise in day to day pension activities. A notation indicating the month and year of posting follows each answer. New questions and answers are added as they arise.


The FAQs are general in nature and may not apply to a specific pension plan or situation. Every effort has been made to provide clear and accurate responses; however, these answers may not be applicable to all situations.


The plan administrator is ultimately responsible for ensuring that the pension plan is administered in accordance with the Pension Benefits Act (PBA). Therefore, the plan administrator is encouraged to seek clarification of specific questions from its service providers or FSCO. 


Questions related to a specific pension plan should be addressed to the Pension Officer responsible for that plan. This information is available through FSCO's Pension Plan Information Access. General questions not related to a specific pension plan may be directed to the Contact Centre.  



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