Financial Hardship Unlocking Questions & Answers

​The new rules for financial hardship unlocking came into effect on January 1, 2014. The following links provide answers to questions about the new rules and the new process. 


New questions and answers are added as they arise.  The date of posting follows each answer.
The financial institution is responsible for ensuring that the application is processed in accordance with the legislation.  Therefore, questions related to a specific application should be addressed to the financial institution that holds and administers the locked in account.
















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