Select the appropriate link below based on the legal structure of the service provider's business
to begin the application process:
If you have a FSCO Account and/or have started your application login to your FSCO Account
to continue with the application process.
Principal Representatives will be required to create a FSCO Account
before proceeding to the service provider application.
As of December 1, 2014, service providers who submit OCF-21 forms through Health Claims for Auto Insurance (HCAI) must be licensed with the Financial Services Commission of Ontario (FSCO) to invoice and receive direct payment from automobile insurers for specific "listed expenses" in connection with statutory accident benefits.
FAQ: What is a Service Provider?
FAQ: For which listed expenses will service providers require a licence in order to receive direct payment from auto insurers?
Service provider licences will be issued at the business or legal entity level (e.g., sole proprietorship, corporation, partnership). This means that only one licence is needed for all facilities, branches or locations operated by a service provider that provide specified goods or services to statutory accident benefit claimants.
A service provider's business structure will take one of the following forms: Sole Proprietorship; Partnership (General and Limited); or Corporation.
The Role of the Principal Representative
Prior to applying for a licence, the service provider must designate a Principal Representative.
The Principal Representative will be accountable for completing and attesting to the application being submitted to FSCO.
If the licensee is a:
- Sole proprietorship - The Principal Representative is the sole proprietor.
- Corporation - The Principal Representative is a director or officer of the corporation.
- Partnership - The Principal Representative is a partner.
- Limited partnership - The Principal Representative is a general partner or a director or officer of a corporation that is a general partner.
The Application Process
The service provider licence application consists of five (5) parts:
- Part 1 – Application
A - Before you apply – what you will need
B - Getting to know you
C - Suitability
D - Business information
- Part 2 – Documents
- Part 3 – Review
- Part 4 – Payment
- Part 5 – Summary
Before You Apply
- The service provider and all its branches, locations and/or facilities must be registered, enrolled, and in good standing in HCAI.
- The service provider must appoint a Principal Representative, as required by law, to complete the application and attestation.
- Ensure your business' Principal Representative has the following information on hand before submitting a service provider licence application:
- An Ontario mailing address that is suitable for receiving registered mail (not a post office box).
- An email address.
- Information about each facility, branch, or location registered with HCAI (such as: names, addresses and registration numbers) that will be listed under the service provider's licence.
- Articles of Incorporation or Partnership Agreements (for a corporation or a partnership).
- Your Canada Revenue Agency business number.
- Your Ontario business registration number, if applicable.
- Contact information of all officers, directors or partners of the business.
- The number of regulated and unregulated practitioners, by profession.
Have the documentation supporting your application on hand. You will need to upload some or all of them to successfully submit your application.
Consult our FAQs
for more information regarding the licence application process.
When applying for a service provider licence, applicants will be required to pay a two-component fee consisting of:
Consult our FAQs
for more information regarding fees.
For more information about service provider licensing, remember to:
Toll free: 1-800-668-0128
Fax: (416) 590-7070