Dispute Resolution Services

Dispute Resolution Services

Proposed regulatory changes: dispute resolution files New


The Ministry of Finance posted proposed regulation changes for comment [New Window] regarding transferring remaining dispute resolution files from FSCO to the Licence Appeal Tribunal. Comments were accepted until April 1, 2019. 


Auto Insurance Dispute Resolution System

[Information] The Dispute Resolution function and the Dispute Resolution Services (DRS) previously managed through the Financial Services Commission of Ontario (FSCO), have been transferred to the Ministry of Finance. For requests related to the DRS, please contact AHSC@ontario.ca.
What's New

News Archive



Publications * Resources

Case Management Portal

Manage your dispute resolution cases with FSCO by accessing the following DR services and resources via FSCO's Case Management Portal (CMP):

  • The Arbitration eCalendar
  • The Mediation eCalendar
  • Arbitrations & Appeals Decisions Database


Mediation Inquiries

All mediation files at FSCO have been closed.


For inquiries about closed mediation files at FSCO:


  • Phone: (416) 590-7210
  • Toll free: 1-800-517-2332, extension 7210
  • Fax: (416) 590-7077



[Information] You may file a Notice of Appeal if FSCO received your application for arbitration before April 1, 2016.

Most popular forms

Appeal Inquiries

  • Phone: (416) 590-7222
  • Toll free: 1-800-517-2332, extension 7222
  • Fax: 416-590-7597​ ​​​​​​​​​​

 FSCO RSS Injector WebPart