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Statistics at a Glance - 2010

Monitoring 2010

 
FSCO undertakes a number of monitoring activities as part of its regulatory functions. It conducts criminal record checks, compliance audits, and reviews complaints in the sectors it regulates.
 
Category (click titles for definitions) Q1 Q2​ Q3​ Q4​ Cumulative Total
Continuing Education Audits (Life Agents) ​ 50​ ​0 ​0 ​0 ​50
Criminal Record Checks
(Life Agents, Applicants and Paralegals)​
​1,904 ​2,088 ​2,327 ​1,977 ​8,296
Complaint Reviews (Insurance Agents) ​ ​41 ​49 ​55 ​45 ​190
Complaint Reviews (Insurance Companies) ​ ​52 ​67 ​85 ​80 ​284
Complaint Reviews
(Paralegals/SABS Representatives) ​
​0 ​0 ​0 ​0 ​0
Complaint Reviews (Health Care Providers) ​ ​1 ​0 ​2 ​4 ​7
Onsite Compliance Exams (Insurance Companies) ​ ​1 ​2 3​ ​0 ​6
Errors & Ommissions Insurance Audits
(Insurance Agents) ​
0​ ​300 ​0 ​0 ​300
 

Investigations 2010

 
The purpose of an investigation is to gather evidence to support regulatory action, specifically a prosecution or administrative proceeding.
 
Category (click titles for definitions) Q1 ​Q2 ​Q3 ​Q4 Cumulative Total​
Investigations Initiated
(Contraventions Of The Insurance Act [New Window] / Unfair Or Deceptive Acts Or Practices) ​
Insurance Agents 14​ ​16 16​ ​9 55​
Insurance Companies ​0 ​3 ​1 ​2 ​6
Paralegals/SABS Representatives ​0 ​0 ​0 ​0 ​0
Healthcare Providers ​0 ​0 ​0 0​ ​0