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Statistics at a Glance

   2013     2012     2011     2010     2009     2008     2007  


 

​Monitoring 2013

 
FSCO undertakes a number of monitoring activities as part of its regulatory functions. It conducts criminal record checks, compliance audits, and reviews complaints in the sectors it regulates.
 
Category (click titles for definitions)
Q1
Q2
Q3
Q4
Cumulative Total
Complaint Reviews (Mortgage Brokerages)
24
 36
 25
 22
107
Complaint Reviews (Mortgage Administrators)
1
 1
 1
 1
4
Complaint Reviews (Mortgage Brokers)
13
 27
 12
 18
70
Complaint Reviews (Mortgage Agents)
23
 34
 25
 21
103
Onsite Compliance Exams (Mortgage Brokers)
56
 14
 54
 22
146

 

Investigations 2013

 
The purpose of an investigation is to gather evidence to support regulatory action, specifically a prosecution or administrative proceeding.

 

Category (click title for definitions)                
Q1
Q2
Q3
Q4
Cumulative Total
Investigations Initiated (Contraventions of the MBLAA [New Window])
20
 18
 18
 13
69
 

 

 

 

 

 

 


 

​Monitoring 2012

 
FSCO undertakes a number of monitoring activities as part of its regulatory functions. It conducts criminal record checks, compliance audits, and reviews complaints in the sectors it regulates.
 
Category (click titles for definitions)
Q1
Q2
Q3
Q4
Cumulative Total
Complaint Reviews (Mortgage Brokerages)
35
 28
 50
 29
142
Complaint Reviews (Mortgage Administrators)
1
 0
 0
 0
1
Complaint Reviews (Mortgage Brokers)
27
 27
 14
 18
86
Complaint Reviews (Mortgage Agents)
36
 38
 23
 39
138
Onsite Compliance Exams (Mortgage Brokers)
13
 1
 0
 36
50
 

Investigations 2012

 
The purpose of an investigation is to gather evidence to support regulatory action, specifically a prosecution or administrative proceeding.
 
Category (click title for definitions)                
Q1
Q2
Q3
Q4
Cumulative Total
Investigations Initiated (Contraventions of the MBLAA [New Window])
9
 14
 8
 8
39


​Monitoring 2011

 
FSCO undertakes a number of monitoring activities as part of its regulatory functions. It conducts criminal record checks, compliance audits, and reviews complaints in the sectors it regulates.
 
Category (click titles for definitions)​ Q1​ Q2​ Q3​ Q4​ Cumulative Total
Complaint Reviews (Mortgage Brokerages)​ 94  44  24  25 187
Complaint Reviews (Mortgage Administrators)​ 3  1  5  1 10
Complaint Reviews (Mortgage Brokers)​ 13  27  9  25 74
Complaint Reviews (Mortgage Agents)​ 37  58  23  26 144
Onsite Compliance Exams (Mortgage Brokers)​ 10  0  8  36 54
 

Investigations 2011

 
The purpose of an investigation is to gather evidence to support regulatory action, specifically a prosecution or administrative proceeding.
 
Category (click title for definitions)​                 Q1​ ​Q2 ​Q3 ​Q4 Cumulative Total
​Investigations Initiated (Contraventions of the MBLAA [New Window])​
Mortgage Brokers​ 10  11  12  9 42
 


​Monitoring 2010

 
FSCO undertakes a number of monitoring activities as part of its regulatory functions. It conducts criminal record checks, compliance audits, and reviews complaints in the sectors it regulates.
 
Category (click titles for definitions)​ Q1​ Q2​ Q3​ Q4​ Cumulative Total
Complaint Reviews (Mortgage Brokerages)​ 17​ ​27 ​15 ​21 ​80
Complaint Reviews (Mortgage Administrators)​ ​1 ​0 ​2 ​2 ​5
Complaint Reviews (Mortgage Brokers)​ ​15 ​23 ​21 ​29 ​88
Complaint Reviews (Mortgage Agents)​ ​38 ​46 ​63 ​45 ​192
Onsite Compliance Exams (Mortgage Brokers)​ ​0 ​24 ​39 ​26 ​89
 

Investigations 2010

 
The purpose of an investigation is to gather evidence to support regulatory action, specifically a prosecution or administrative proceeding.
 
Category (click title for definitions)​                 Q1​ ​Q2 ​Q3 ​Q4 Cumulative Total
​Investigations Initiated (Contraventions of the MBLAA [New Window])​
Mortgage Brokers​ 11​ ​0 ​15 ​15 ​41
 


​Monitoring 2009

 
FSCO undertakes a number of monitoring activities as part of its regulatory functions. It conducts criminal record checks, compliance audits, and reviews complaints in the sectors it regulates.
 
Category (click titles for definitions)​ Q1​ Q2​ Q3​ Q4​ Cumulative Total
Complaint Reviews (Mortgage Brokerages)​ 7​ ​13 ​27 ​19 ​68
Complaint Reviews (Mortgage Administrators)​ ​0 ​0 ​2 ​1 ​3
Complaint Reviews (Mortgage Brokers)​ ​8 ​12 15 5 ​40
Complaint Reviews (Mortgage Agents)​ 16 36 62 36 ​150
Onsite Compliance Exams (Mortgage Brokers)​ ​12 94 ​22 ​26 ​128
 

Investigations 2009

 
The purpose of an investigation is to gather evidence to support regulatory action, specifically a prosecution or administrative proceeding.
 
Category (click title for definitions)​                 Q1​ ​Q2 ​Q3 ​Q4 Cumulative Total
​Investigations Initiated (Contraventions of the MBLAA [New Window])​
Mortgage Brokers​ 6​ ​10 ​15 ​9 ​40
 


​Monitoring 2008

 
FSCO undertakes a number of monitoring activities as part of its regulatory functions. It conducts criminal record checks, compliance audits, and reviews complaints in the sectors it regulates.
 
Category (click titles for definitions)​ Q1​ Q2​ Q3​ Q4​ Cumulative Total
Complaint Reviews (Mortgage Brokerages)​ 0​ ​0 ​5 4 ​9
Complaint Reviews (Mortgage Brokers)​ ​19 ​18 ​24 ​3 ​64
Complaint Reviews (Mortgage Agents)​ ​0 ​0 ​5 ​23 ​28
Onsite Compliance Exams (Mortgage Brokers)​ ​6 ​19 ​1 ​0 ​26
 

Investigations 2008

 
The purpose of an investigation is to gather evidence to support regulatory action, specifically a prosecution or administrative proceeding.
 
Category (click title for definitions)​                 Q1​ ​Q2 ​Q3 ​Q4 Cumulative Total
​Investigations Initiated (Contraventions of the MBLAA [New Window])​
Mortgage Brokers​ 0​ ​4 ​40 ​22 ​66
 


​Monitoring 2007

 
FSCO undertakes a number of monitoring activities as part of its regulatory functions. It conducts criminal record checks, compliance audits, and reviews complaints in the sectors it regulates.
 
Category (click title for definitions)​ Q1​ Q2​ Q3​ Q4​ Cumulative Total
Complaint Reviews (Mortgage Brokerages)​ n/a*​ ​n/a* ​13 ​14 ​27
 

Investigations 2007

 
The purpose of an investigation is to gather evidence to support regulatory action, specifically a prosecution or administrative proceeding.
 
Category (click title for definitions)​            Q1​ ​Q2 ​Q3 ​Q4 Cumulative Total
​Investigations Initiated (Contraventions of the MBLAA [New Window])​
Mortgage Brokers​ n/a*​ ​n/a* 1 ​0 1

* This page contains Monitoring and Enforcement-related statistical data from July 1, 2007 onward.